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Terms + Conditions

Hello and welcome to By using this site you are agreeing to follow and abide by our Terms & Conditions and Privacy Policy. We may revise the Terms & Conditions and Privacy Policy at any time without notice to you. 

Throughout these Terms & Conditions, we will refer to ourselves as 'Join Brands Limited', ‘us’ or ‘we’. When we say 'Join Brands Limited', ‘us’ or ‘we', what we mean is Join Brands Limited whose registered office is Seymour Avenue, Newquay, Cornwall, TR7 1BL.

Trading Terms

These Terms & Conditions will apply to all orders for the purchase of goods from the “Join Store London” website and for the purchase of goods expressed to

By placing an order you are indicating your acceptance of these Terms & Conditions.

By placing an order you are indicating that you are an authorised user of the credit or debit card used to make your purchase and that there are sufficient funds to cover the cost of the goods.

It is your responsibility to inform us of any changes to these details as soon as possible. This does not affect your statutory rights as a consumer. 


All prices are as stated on the Join Brands Limited website, although Join Brands Limited reserves the right at any time to revise the price of goods at any time. All final prices are in UK Pounds Sterling. When prices are shown in other currencies, these prices are based on a WebserviceX currency conversion updated on a daily basis. Your bank may use a different conversion rate and may charge you for a foreign currency transaction if it is not a Pound Sterling account. Prices are shown including VAT, although VAT will not be charged on orders with a delivery address outside the UK.

Discount Codes & Promotions

Please note that there are certain items for sale that will be excluded from all promotions and discount codes. Sale items and gift vouchers are excluded from promotional discounts.


Join Brands Ltd is unable to provide any warranties in relation to goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Consumer Rights Act 2015. This does not affect your statutory rights as a consumer.

Cancellation Period

The cancellation period for sales through the Join Brands Ltd website is 14 days from the day after the customer receives their order. In order to receive a full refund, it is the customers responsibility to return the item to Join Brands Limited in its original and unused state. Failure to do so may result in compensation being recovered by Join Brands Limited up to the original sale price.

Copyright & Intellectual Property

All intellectual property rights in the website including the logo, graphics, text and products are owned by “Join Brands Limited” and are subject to copyright and other intellectual property rights held by Join Brands Limited and its affiliates.

You may not copy, reproduce, modify, distribute or display any part of this site or products without prior written permission. The entire content of the site is copyrighted under applicable copyright laws.

Trade Mark

'Join' and 'Join Handcrafted' are registered trade marks which at no point may be used without the express permission of Join Brands Limited. To do so without our permission will result in possible legal action being taken.

Use of the Site

The use of our site and its content is intended for the personal and non-commercial use by the users of our site. If you use our website in any way we haven't authorised, then we might claim for damages or report you for criminal offences. Your use of this website and any dispute about it is subject to the laws and jurisdiction of England and Wales.

You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from in whole or in part without the express authorization of Join Brands Limited.

Images on the "Join Store London" website are property of Join Brands Limited and may not be used for commercial purposes without permission of Join Brands Limited. Join Brands Limited reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.

You may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content of the "Join Store London" website without first obtaining written permission from Join Brands Limited.


All information and material submitted by you to “Join Store London”, or that you publish on any public area of the “Join Store London" website shall be provided by the submitter and accepted by “Join Store London” on a non-confidential basis.

Furthermore, “Join Store London” shall be granted permission to edit, copy, re-publish and distribute (for any purpose) submissions unless previously discussed with the owner. Copyright remains the property of the owner, and may not be reproduced by third parties without prior written permission.

Our Contact Details

Join Brands Limited
The Old Bakehouse, Bells Rd, Belchamp Walter, Sudbury, Suffolk, CO10 7AR

Join’s Limited Liability

Join Brands Limited liability for negligence shall be limited to the total value of the transaction. Join Brands Limited shall not be liable for any indirect, consequential or special losses even if Join Brands Limited has previously been advised of the likelihood of such losses.

Availability of Website

We will use all reasonable endeavours to ensure that this Website does not have any problems and that the goods displayed are available. However, we cannot guarantee the availability of the Website or that any goods on the Website are in stock or available.

Right to Alter Terms & Conditions

We reserve the right to alter these terms and conditions without notice from time to time.


These terms and conditions will be governed by the laws and jurisdiction of England and Wales and by using the Website you agree to submit to the exclusive law of the courts of England and Wales.

Out Of Stock

We cannot guarantee your exact item will be in stock. If your item is not in stock, we will notify you by e-mail. You will always be notified with the option to cancel your order if you would rather not wait.